海淘售后处理攻略：海淘实用的英语邮件模板大汇总

海淘来说也不是一直都顺人意的，实际上经常会遇到各种各样的售后问题，对于英文水平不是特别好的网友，一旦遇到相关的售后问题可能联系起来就会较为吃力，铭宣海淘为大家汇总了常用的实用英语模板大汇总，希望大家通过收藏实用英语模板大汇总，轻松搞定海淘售后问题！仅供作为参考哦~

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美国购物网站海淘处理售后客服一般的邮件处理需要24-48小时，如果急的单最好LIVE CHAT，不急的话可以用下列模板发邮件处理~

一、账号登录出现问题：

Hi there,

My account is [email protected]（账号邮箱）, but I can't log on with my password. Would you please help check my account and confirm my registration status. Thanks.

二、追问砍单原因：

Hi there，

三、要求发货合箱：

Hi there，

My order number is123457（订单号）, which was placed on 05/22/2014（订单日期）. I'm writing to check if you will ship all things that I ordered  in a single package. Please do not separate them into several packages. Thank you.

四、申请退货：

Hi there，

My order number is 123457（订单号）, which was placed on 05/22/2014（订单日期）.  I don't like it since color is different from what I have expected（退货理由）. Can you offer me free shipping label to return it? Thanks.

五、催促网站发货：

Hi there,

六、追问快递号：

Hi there，

My order number is 123457（订单号）, which was placed on 05/22/2014（订单日期）.  May I have the tracking number of it? Thanks.

七、要求退回价格差：

Hi there,

My order number is 123457（订单号）. XXX was $20（下单时的价格） and it is $15（现在的价格） now so I strongly request price match, which is $5（差价）. Please refund the difference to my original credit card. Thanks.

八、修改送货地址：

Hi there，

My order number is 123457（订单号）, which was placed on 05/22/2014（订单日期）. I wanna request to change shipping address, which is XXX（新地址）. Thanks.

分享就到这里，如果需要查看更多的海淘分享，可以阅读铭宣海淘为你精心挑选的海淘教程